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Our latest patient survey looked at how we might address the issue of patients who fail to keep appointments, how patients wish to receive tests results, request presecriptions and how best to promote the introduction of the new electronic prescription service.

 

Results_of_the_practice_survey_with_recommendations_2013-2014_.doc

Recommendations_and_Action_Plan.docx

Schedule_of_works_for_Plain_Talking_2013-2014.doc

 

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